Campaign status
Control a campaign
Available actions depend on its status:- Pause / Resume - while running, pause to stop new calls without losing progress; resume to continue where it left off.
- Stop - end the campaign for good. Calls already in progress finish naturally; no new ones start. This asks you to confirm first.
- Start now - launch a
CreatedorScheduledcampaign immediately. - Reschedule - change a scheduled campaign’s start time.
- Cancel schedule - remove the scheduled start time and return it to
Created, to reschedule or start manually later. - Delete - remove the campaign. Deleting a scheduled campaign also cancels its pending start.
Recipient outcomes
Each recipient’s status falls into one of these groups:
If retry rules are on, a recipient waiting for another attempt shows a countdown tag. Click a
recipient’s number to open that call’s detail in Conversation History.
Filter and export
Filter the recipient list by status or by which calling number was used, or toggle to see only recipients that have been retried. Select Export to download the full list as a CSV, including each recipient’s final status.Cost
While a campaign is running, its cost shows as an estimate. The final, actual cost is calculated once the campaign completes.What’s next
- Adjust retry rules or the call window on your next campaign - see Building a campaign.
- Review outcomes for a specific call in Conversation History.