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Auto-recharge helps keep your organization wallet funded. When the available balance drops below your chosen threshold, Vocily can add credits using a card or UPI AutoPay mandate.

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How auto-recharge works

Auto-recharge uses three settings: The threshold cannot be greater than the recharge amount. The daily limit prevents repeated automatic charges if usage spikes or payment attempts fail.

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Set up auto-recharge

Owners can configure auto-recharge from Billing → Auto-recharge. At launch, AutoPay requires a complete India billing profile, INR billing, and a valid billing contact phone number.
  1. Choose the recharge amount or enter a custom credit amount.
  2. Choose Card AutoPay or UPI AutoPay as the payment method.
  3. Set the low-balance threshold.
  4. Set the maximum recharges per day.
  5. Save the settings and complete the payment/AutoPay setup.
The setup can optionally add an initial wallet credit; if selected, it defaults to the configured recharge amount. The recharge preview shows the wallet credit amount, charge currency, credit value, GST, and total payable. The page also shows whether automatic recharge is on or off and whether an active payment mandate is connected.

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Recharge attempts

Recent attempts show whether auto-recharge succeeded, failed, or is still processing. If an attempt fails, check the payment method and billing profile. You can still add credits manually from the Wallet section.

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Disable auto-recharge

Owners can turn automatic recharge off from the Auto-recharge section or remove the payment authorization. Disabling auto-recharge stops future automatic top-ups. It does not remove existing wallet credits.

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What’s next