# Vocily

> Product documentation for Vocily — the voice & WhatsApp AI agent platform.

## Docs

- [Billing](https://docs.vocily.ai/account-workspace/billing.md): Understand Vocily billing, wallet credits, plans, auto-recharge, transactions, and payments.
- [Auto-recharge](https://docs.vocily.ai/account-workspace/billing-auto-recharge.md): Automatically add credits when the organization wallet drops below a threshold.
- [Plans](https://docs.vocily.ai/account-workspace/billing-plans.md): Compare plans, understand limits, and change your Vocily plan.
- [Transactions and payments](https://docs.vocily.ai/account-workspace/billing-transactions-payments.md): Review wallet ledger entries, payments, invoices, and credit notes.
- [Wallet](https://docs.vocily.ai/account-workspace/billing-wallet.md): Review the organization wallet, plan summary, usage spend, and recent billing activity.
- [Account and workspace](https://docs.vocily.ai/account-workspace/overview.md): Understand organizations, workspaces, members, roles, and billing in Vocily.
- [Roles and permissions](https://docs.vocily.ai/account-workspace/roles-permissions.md): Control who can view, build, manage members, and access workspaces.
- [Agent Core](https://docs.vocily.ai/building-agents/agent-core.md): The foundation for an agent's conversation behavior.
- [Capabilities](https://docs.vocily.ai/building-agents/capabilities.md): Give an agent knowledge, built-in actions, and custom API workflows.
- [Deploy](https://docs.vocily.ai/building-agents/deploy.md): Connect an agent to phone numbers, website widgets, and WhatsApp.
- [Intelligence](https://docs.vocily.ai/building-agents/intelligence.md): Choose the language model and tune how your agent generates responses.
- [Outcome](https://docs.vocily.ai/building-agents/outcome.md): Choose what Vocily retains and extracts after a conversation ends.
- [Building agents](https://docs.vocily.ai/building-agents/overview.md): Create, configure, and deploy AI agents across phone, WhatsApp, Web Talk, and Web Chat.
- [Runtime](https://docs.vocily.ai/building-agents/runtime.md): Control live conversation behavior, call limits, silence handling, and human handoff.
- [Variables and default values](https://docs.vocily.ai/building-agents/variables.md): Personalize greetings and agent instructions with reusable variables.
- [Voice](https://docs.vocily.ai/building-agents/voice.md): Choose the text-to-speech provider, voice, speed, and preview quality.
- [Conversation history](https://docs.vocily.ai/conversations/history.md): Review phone calls, WhatsApp, widget, and test conversations with recordings, analysis, transcripts, and costs.
- [API Reference](https://docs.vocily.ai/developers/api-reference.md): API and MCP access for Vocily.
- [How Vocily works](https://docs.vocily.ai/get-started/how-vocily-works.md): A practical map of the Vocily agent lifecycle.
- [Call your first agent in 15 minutes](https://docs.vocily.ai/get-started/quickstart-build-agent.md): Create a template-based phone agent, connect VoBiz, and place your first test call.
- [Introduction to Vocily AI agents](https://docs.vocily.ai/index.md): Build one AI agent and run it across phone calls, WhatsApp, Web Talk, and Web Chat.
- [Cal.com](https://docs.vocily.ai/integrations/cal-com.md): Workspace scheduling setup for agent booking flows.
- [Integrations](https://docs.vocily.ai/integrations/overview.md): Workspace-level provider connections for channels and agent capabilities.
- [VoBiz](https://docs.vocily.ai/integrations/vobiz.md): Workspace phone-number setup for inbound and outbound calls.
- [WhatsApp integration](https://docs.vocily.ai/integrations/whatsapp.md): Workspace setup for WhatsApp Business Accounts and numbers.
- [Test your agent](https://docs.vocily.ai/test/overview.md): Check agent behavior before live customer traffic.
- [WhatsApp campaigns](https://docs.vocily.ai/whatsapp/campaigns.md): Send approved WhatsApp templates to groups with tracked progress.
- [WhatsApp contacts and groups](https://docs.vocily.ai/whatsapp/contacts-groups.md): Manage Vocily WhatsApp contacts, groups, imports, and marketing consent.
- [Deploy WhatsApp on an agent](https://docs.vocily.ai/whatsapp/deploy-agents.md): Assign WhatsApp numbers to agents and configure WhatsApp-specific behavior.
- [WhatsApp media and consent](https://docs.vocily.ai/whatsapp/media-consent.md): Configure inbound media behavior and understand WhatsApp marketing consent.
- [WhatsApp monitoring and inbox](https://docs.vocily.ai/whatsapp/monitoring-inbox.md): Monitor WhatsApp conversations, reply one-to-one, and control AI handoff.
- [WhatsApp](https://docs.vocily.ai/whatsapp/overview.md): WhatsApp setup, operations, and outbound messaging in Vocily.
- [WhatsApp pricing and charges](https://docs.vocily.ai/whatsapp/pricing-charges.md): Understand Vocily WhatsApp platform fees, session messages, template charges, and Meta billing.
- [WhatsApp templates](https://docs.vocily.ai/whatsapp/templates.md): Create, sync, preview, and use WhatsApp-approved templates in Vocily.