Your billing currency
Every organization is billed in one currency: Indian rupees (INR) or US dollars (USD). You choose it when you set up the organization, and it applies to the whole organization - its wallet, every price, every charge, and every payment.- It is permanent. The currency cannot be changed after setup, by you or from settings.
- One credit is one unit of it. 1 credit = ₹1 for an INR organization and $1 for a USD organization.
- Each currency has its own published prices. INR prices are set in rupees, not converted from dollars, so an INR organization pays ₹799 for a capacity pack and a USD organization pays $8. Nothing is ever converted between the two.
- GST follows the currency. 18% GST is added when an INR organization buys credits. No GST is charged on credits bought in USD. See Wallet.
How billing works
You add credits to the organization wallet, then usage and call-line charges draw from that wallet. Workspace activity rolls up to the same organization balance, while billing views can still show workspace-level usage when you need the breakdown.Wallet
Add credits, review balance, and see recent wallet activity.
Call lines
What every account includes, and capacity packs for more simultaneous calls.
Auto-recharge
INR organizations: keep the wallet funded automatically when the balance drops.
Transactions and payments
Review ledger activity, payments, invoices, and credit notes.
Billing sections
The Billing page groups its sections under Balance and Usage:Permissions
Billing access is controlled by role:- Owners see every section and are the only role that can change billing: add credits, change capacity packs, manage auto-recharge, and email invoices.
- Admins see every section, read-only.
- Members and Viewers see Transactions only, limited to the workspace they are in.
What’s next
- Add credits in Wallet.
- Review what is included in Call lines.
- See role behavior in Roles and permissions.