Memory
One caller's memory
Everything remembered about one person.
GET
Get Subject
The row from the list, plus the rolling
summary, the recent transcript turns, and every fact.
Each fact carries where it came from (source, source_channel) and when it became true
(valid_from), so you can tell what the agent learned on which conversation.
There is no way to edit a remembered value — by design. You change what the agent looks for (the
agent’s memory fields), or you delete: one fact or
in bulk.Authorizations
Path Parameters
Response
Successful Response
One caller's whole notebook.
How they last got in touch — voice (a phone call) or whatsapp. Widget conversations are not recorded in memory, so they never appear here. A record of what happened, which is a different question from the agent's memory.channels setting, which decides what is allowed to feed memory.
Get Subject