Custom Analysis
Create an analysis group
A group of things to extract after a call.
POST
Create Custom Analysis Category
conditions skips the group when a call was too short to have said anything: a skipped group costs
nothing and is reported as skipped rather than failed. Leave model unset and the group uses the
agent’s own model.
Attach it by adding its id to an agent’s analysis_group_ids.Authorizations
Body
application/json
Create Custom Analysis Category