> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vocily.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing a campaign

> Control a running campaign, read recipient outcomes, and export results.

Open a campaign from **Call campaigns** to see its detail page: a header with live status and
progress, a results summary, and the full recipient list.

## Campaign status

| Status        | Meaning                                                                    |
| ------------- | -------------------------------------------------------------------------- |
| **Created**   | Saved but not started - a draft.                                           |
| **Scheduled** | Set to launch automatically at a future time.                              |
| **Running**   | Actively dialing.                                                          |
| **Paused**    | Stopped temporarily - you paused it, or it's outside its call time window. |
| **Stopped**   | Ended manually before finishing the list.                                  |
| **Completed** | Finished dialing every recipient.                                          |

## Control a campaign

Available actions depend on its status:

* **Pause / Resume** - while running, pause to stop new calls without losing progress; resume to
  continue where it left off.
* **Stop** - end the campaign for good. Calls already in progress finish naturally; no new ones
  start. This asks you to confirm first.
* **Start now** - launch a `Created` or `Scheduled` campaign immediately.
* **Reschedule** - change a scheduled campaign's start time.
* **Cancel schedule** - remove the scheduled start time and return it to `Created`, to reschedule
  or start manually later.
* **Delete** - remove the campaign. Deleting a scheduled campaign also cancels its pending start.

## Recipient outcomes

Each recipient's status falls into one of these groups:

| Group          | Statuses                                   | Meaning                                                                         |
| -------------- | ------------------------------------------ | ------------------------------------------------------------------------------- |
| In progress    | Queued, Dialing, In progress, Transferring | The call hasn't finished yet.                                                   |
| Connected      | Completed, Transfer answered               | The call connected and finished normally.                                       |
| Didn't connect | No answer, Busy, Voicemail                 | The call reached the number but nobody picked up.                               |
| Failed         | Failed, Transfer failed                    | The call couldn't complete - hover the status for the reason.                   |
| Skipped        | Skipped                                    | Not dialed - for example, outside the call time window with no retry available. |

If retry rules are on, a recipient waiting for another attempt shows a countdown tag. Click a
recipient's number to open that call's detail in [Conversation History](/conversations/history).

## Filter and export

Filter the recipient list by status or by which calling number was used, or toggle to see only
recipients that have been retried. Select **Export** to download the full list as a CSV,
including each recipient's final status.

## Cost

While a campaign is running, its cost shows as an estimate. The final, actual cost is calculated
once the campaign completes.

## What's next

* Adjust retry rules or the call window on your next campaign - see
  [Building a campaign](/call-campaigns/building-a-campaign).
* Review outcomes for a specific call in [Conversation History](/conversations/history).